Coming soon
Questions we hear a lot
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Frequently asked questions
What is Kewbee?
Kewbee is a shared business phone and inbox for small teams. Calls, texts, website chat, voicemail and team chat arrive in one place, and every customer is one conversation your whole team can see and finish.
Can I sign up today?
Not yet. Kewbee is coming soon and is not open for sign-ups. Register your interest and we will email you when it opens. If your organisation already has an account, sign in.
What will it cost?
Pricing is announced at launch. See the pricing page for the plans and what each includes. Prices will be in Australian dollars. We are not currently registered for GST, so none is charged; if that changes we will tell you at least 30 days before GST is added on top.
Do I need to change my phone number?
No. Bring the numbers and the calling and texting provider you already have, or set up new ones.
Is customer email supported?
Customer email in the shared inbox, including connecting Gmail and Microsoft mailboxes over IMAP, is coming soon. Account emails such as invitations and password resets work now. Calls, texts, website chat and voicemail are built.
Which devices does it run on?
In any web browser and on Android. The iOS app is coming soon, first as a TestFlight beta, and cannot be installed yet.
Is my customers' information sent to outside AI companies?
No. The AI that writes transcripts, summaries and suggested replies runs on our own servers. Nothing is sent to outside AI services.
Do you record my calls?
Not unless you turn it on. Call recording and transcription are off by default, and you are responsible for telling callers when they are on.
Can I send marketing blasts?
No. Kewbee is for conversations with customers who contact you or whom you serve. It has no bulk marketing tools, in line with the Spam Act.
Can my whole team use it from day one?
Yes. Invite people by email and give each a seat. Owners and admins pick what each seat can see.
How do I protect my team's sign-ins?
Everyone can turn on two-factor sign-in with an authenticator app, and owners can require it. Admins can also see an audit log of changes.
How do I get in touch?
Email [email protected], or use the form on the contact page.
Register your interest
Kewbee is coming soon and is not open for sign-ups yet. Tell us you are interested and we will email you when it opens. Already have an organisation? Sign in.